These terms are the agreement between your company and Subbie Search. By creating an account, you agree to them on your company’s behalf.
“Subbie Search”, “we” and “us” mean the business running subbiesearch.com and the Subbie Search app. “You” means your company and the people who use its account. Subbie Search is in a pilot, so features and these terms may change as we learn.
Who can join
- Australian businesses with an active ABN, signed up by an owner or someone allowed to bind the business.
- To send or quote on jobs, your ABN, licences and insurance must be checked by us first.
- Keep your sign-in to yourself and your team. You’re responsible for what happens under your account.
What Subbie Search does
We provide software that helps trade companies find each other, quote, sign subcontracts, and track jobs to paid. We are not a party to any subcontract, and we are not a builder, contractor or labour hire provider.
- We don’t supervise work or direct anyone’s staff.
- We don’t hold or pass on payments between companies. The subcontractor invoices the sender directly.
- We check ABNs, licences and insurance when they’re added, but we can’t guarantee a company’s work, honesty or that its cover hasn’t changed since. Make your own checks for work that matters.
Subcontracts
When both companies sign a job, they make a subcontract with each other on the template shown in the app, including its no-poach clause. The company sending the job is the head contractor for it. The company doing the job does it under its own supervision, licence and insurance, and invoices for the job.
Any dispute about the work, defects or payment is between the two companies, under the subcontract. We keep a record of each step, and we’ll share it with both companies if asked.
The booking fee
- Sending a job costs 6% of the accepted quote, before GST. GST is added to the fee where it applies.
- The sender pays the fee when both companies have signed the subcontract.
- If the job is cancelled before work starts, we refund the fee in full.
- Joining, quoting and taking work on are free. There’s no subscription.
- We’ll give you at least 30 days’ notice in the app before the fee changes. A change never affects jobs already signed.
Your responsibilities
- Keep your company details, licences and insurance accurate and current, and only quote on work you’re licensed and insured to do.
- Describe jobs honestly, with a defined scope. Don’t use Subbie Search to supply workers under someone else’s direction.
- Follow the law, including work health and safety, licensing, tax and privacy law. Only add people’s details when you’re allowed to, and tell your team you’ve added them.
- Treat other companies with respect. Don’t send spam, misleading quotes or abusive messages, or try to break or copy the service.
Your information and content
What you add stays yours. You let us store, display and process it to run Subbie Search, including showing it to the companies you share it with. Our privacy policy explains how we handle personal information.
The Subbie Search name, app and website belong to us.
Suspending and closing accounts
You can close your account at any time by emailing us. Jobs already signed carry on under their subcontract, and any fees owed stay payable.
We may suspend or close an account that breaks these terms, puts others at risk, or whose ABN, licence or insurance can’t be checked. Where we can, we’ll tell you why first and give you a chance to fix it.
Liability
Nothing in these terms limits your rights under the Australian Consumer Law. Apart from those rights, we provide Subbie Search as it is and aren’t responsible for the work, conduct or payments of companies you deal with through it. As far as the law allows, our total liability to you is limited to the fees you paid us in the 12 months before the claim.
Changes and contact
If we change these terms, we’ll update the date at the top and tell you in the app at least 30 days before major changes take effect. These terms are governed by Australian law.
Questions? Email [email protected].